- Visit frequently. Vary your visits to different times of the day and evenings to assess the care provided during all times of the day, evenings, weekends and holidays.
- Talk to nurses and aides about your concerns.
- Talk to the nursing home’s director of nurses, social worker and administrator.
- Make sure to have good independent documentation, such as a doctor’s report or medical records, which show the true nature of the problem.
- Contact a representative of the Illinois Ombudsman Program who will investigate your concerns and provide information and referrals to appropriate services. If necessary, the Ombudsman can file a complaint on your behalf with the Illinois Department of Public Aid which overseas long term care facilities in Illinois.
- Find an experienced nursing home abuse attorney to start a prompt investigation to find out if your loved one is being mistreated.
If you have any reason to believe that you that your or a love one has been injured or neglected in a nursing home or assisted living facility call 800-437-2571 anytime for a free, confidential no obligation consultation with one of our attorneys experienced in handling nursing home abuse cases or use our convenient Free Case Evaluation submission form.
